Fall Winter 2011 Cosmetic Medicine Newsletter

February 8, 2012

Hope you're having a great Fall Season

CONTENTS

  1. New team members
  2. Achievements & promotions
  3. Promoted to Diamond Level Clinic
  4. New Video section on website
  5. Recent medical articles
  6. Acne treatment by SkinTX
  7. Clinic going green & paperless
  8. Skin rejuvenation package special
  9. New Massage Threrapist
  10. Bentley baby on the way

Warm greetings from the Staff at Lakeshore Vein & Aesthetics Clinic

We would like to thank you for the privilege of your business this year. As we strive to excel in our industry we are honored to have clients like you. We greatly value your trust and confidence, and sincerely appreciate your loyalty to our business. It is a pleasure to work with you and we look forward to exceeding your expectations!

Welcome new team members

Laurie Chapman, LPN
Laurie is one of our specialty trained nurses. She has been in the industry for six years doing cosmetic treatment, with a special interest in anti-aging "injectable" therapies such as Soft Lift (combination of Botox and dermal fillers, aka tissue fillers). Read more of Laurie's bio...

Dr. Henry Docherty, Physician
Henry joined the clinic in mid-2011, bringing a special interest in Skin Cancer medicine and the assessment and management of pigmented lesions. Dr. Docherty has been a Family Physician in Kelowna since 1988 and currently also works at the Cancer Centre for the Southern Interior. Read Dr. Henry Docherty's bio... 
(Talking about Dochertys: congrats to Henry's wife, 
Dr. Marjorie Docherty, for being elected as one of ten Best Family Physicians in all of Canada and just prior to that, as President of the College of Physicians and Surgeons of BC.)

Victoria Gray, Medical Office Assistant (MOA)
Quick to smile and even quicker on her feet. Victoria supports you in all areas – including putting on support stockings post-vein treatment.

Team achievements & promotions

Congrats to Drs Bentley & Wong: Elected to the Executive
Dr Janna Bentley and Dr. Mandy Wong were each and individually elected as Executive Board Members in the Canadian Society of Phlebology. This honour occurred at the end of the annual CSP medical conference in Montreal, October 21-21 2011, where both Drs Bentley & Wong had presented to their peers.

Way to go! Dr Mandy Wong & Dr Henry Docherty: Masters in Medicine in Skin Cancer Dermatology.

Deena James: promoted to Office Manager
Deena James brings a dedicated customer service focus – and a warm personality – to lead the clinic reception staff in patient booking, client service and skin care product. Have feedback or critique? We will listen and act – without you we are nothing: care@veinskin.com.

Kelly Priest: now an LPN
Congratulations to Kelly for the tremendous effort she put into becoming a Licensed Practical Nurse (LPN). Not only for completing her LPN studies with top honours – she still wanted to keep working at the clinic which she did without missing a beat. Now that's an applied education. You may be treated by Kelly in a variety of medical cosmetic treatments from laser hair removal to varicose vein treatment.

Clinic promoted to Diamond Level by Allergan

Allergan promoted Lakeshore Vein & Aesthetics Clinic to a Diamond Level Clinic. We are so humbly proud, that we couldn't help toot toot-ing our own horn. What does this mean to you? Additional resources and training so that patients receive among the world's best expertise in Soft Lifts (the most effective combination of Botox and Juvederm tissue filler), Latisse and other Allergan products.

Botox & Dermal Filler Quickie:

  • Botox is a simple, yet effective way to soften or eliminate those deep, persistent lines that develop over time. Botox will not remove permanent wrinkles – those inevitable character lines that develop over time – but it will eliminate wrinkles that appear when muscles in your face contract in a smile, frown or squint. Much more on Botox Cosmetic...
  • Tissue Filler is a non-invasive procedure that has an amazing ability to soften imperfections, erase signs of aging, and return a plump pout and fullness to lips that threaten to give your true age away. Simple, safe, and effective, clear gel tissue fillers work by returning volume to the facial fat and muscles deflated by gravity, sun damage and time. More on dermal fillers...

Our commitment: for you to receive a personal medical or cosmetic consult where we listen to your concerns, examine the issues and offer treatment options – and let you decide without pressure – for your best possible outcome.

Videos for education & interest

If a picture is worth a thousand words, what about a moving picture? We have an interest in communicating with you in the most effective way. So we are investing in video for you: a mix of educational and marketing videos – some we made, others provided by suppliers/partners.
See our 
YouTube Channel or the new cosmetic medical video section on our website (they both have the same content).

 

Latest Articles by Drs Bentley & Wong

  1. Skin Spots to Spot Ahead of Time
  2. Fake Tan? Genuinely Better.
  3. Cosmeceuticals: What Really Works?
  4. Medical Laser Beams: The Truth Behind Them

New Acne product from SkinTx

Acne Treatment System

The SkinTx Acne Treatment System is an effective and simple two-step acne-clearing system that is specially designed for teenagers and young adults. (It can be used effectively on mature skin types as well.)
Kit Includes: Medicated Acne Wash and Acne Treatment Lotion.
The SkinTx Acne Treatment System is the only acne-clearing system containing a unique combination of Hexamidine, 2% pharmaceutical grade Salicylic Acid and 5% pharmaceutical grade Benzoyl Peroxide to help reduce the frequency and severity of acne breakouts and prevent the formation of blackheads and whiteheads.
Acne questions (for you or someone you love)? 
Find more acne information here... or send us an email question or book an acne consult.

Going... going... green

Lakeshore Vein & Aesthetics Clinic has now gone paperless thanks to Optimed's Accuro, called an Electronic Medical Records system (EMR). Accuro allows us to do everything from securely store patient files to receive electronic lab/path results from Interior Health. Optimed, owned by QHR, is a Kelowna success story: it is rated as one the best EMR's in Canada. You will see clinic staff (with touchscreen tablets or laptops) enter your chart notes or review your before/after pictures as they go. Soon it will truly be a "green" paperless office – especially if we can email your receipt!

Fall Special: treat yourself to skin rejuvenation

Purchase three rejuvenation treatments of IPL Treatments (Intense Pulse Light) and Microdermabrasion and receive the 4th treatment free!

  • Face & Chest package of four treatments: $1299 
  • Face Only package of four treatments: $999

Call us at (250) 860-9919 to book this package – or get more information...

Massage therapy

Registered Massage Therapist Stacey Salvati is now working out of Lakeshore Vein & Aesthetics Clinic. Feel the need for a relaxing massage or need some RMT therapy? Rates range from $50 for 30 minutes to $90 for 1.5 hours, and treatment cost is often covered by extended health care plans. Book or enquire: email or phone 250 860 9919.

New baby Bentley

Congratulations to Dr. Janna and Duane Bentley who are expecting their second child: a baby girl due in January! Dr. Bentley will be away for several months in the Winter/Spring – and will return to the clinic and you (her other family) as soon as the time is right. We wish them all the very best.

Other clinic news

  • Lakeshore Vein & Aesthetics Clinic is continuing to support and help the new UBC Okanagan medical school (officially called the Southern Medical Program) by being the UBCO Dermatology Teaching Center which ramps up in 2012. Drs Bentley & Wong will be working with Kelowna Dermatologist Dr. Carmel Anderson and other BC specialists to educate a new generation of physicians.
  • New Patient Section on clinic website for Cosmetic Medical Post-treatment Care & Instruction.

Finally... warm wishes for Fall & Winter from Mandy, Janna & staff

Thanks for being a patient of Dr. Mandy WongDr. Janna Bentley and the whole team at Lakeshore Vein & Aesthetics Clinic.

Forward to a friend...